Frequently Asked Questions
Find answers to common questions about our premium meats
How is your meat packaged for delivery?
All our meats are vacuum-sealed and shipped in insulated boxes with dry ice or gel packs to ensure they maintain the perfect temperature during transit.
Is your meat fresh or frozen?
We offer both fresh and flash-frozen products. Flash-freezing preserves the cellular structure and flavor, ensuring the highest quality upon thawing.
Where do you source your beef?
We source from the finest boutique farms in the US, Australia, and Japan, focusing on G1 Certified USDA Prime, Wagyu, and Grass-fed selections.
Do I need to be home to receive my delivery?
No, our packaging is designed to keep products cold for up to 48 hours. However, we recommend retrieving and refrigerating your order as soon as possible.
How should I thaw my meat?
For the best results, thaw your meat slowly in the refrigerator for 24-48 hours. For quicker thawing, keep the vacuum seal intact and submerge in cold water.
Are your products hormone and antibiotic-free?
Yes, we prioritize working with farms that adhere to natural raising protocols without the use of added hormones or subtherapeutic antibiotics.